Why is My FCMB App not Working/Opening: FCMB App is the app provided by FCMB management for its customer to carry out various banking transactions such as inter and intra bank transfer, buying of Airtime and data, Payment of bill, apply for loan amidst others.
Having Issues with FCMB App can be frustrating especially when we have important transactions to carry out with the app. FCMB provides the mobile app for comfortability and easy banking for its customers. But once this app is not working well, they can cause delays in transaction and money management.
No worries, we’re here to help you get that app working again! This blog post explains different problems you could encounter in using your FCMB app and how to solve it.
Now let’s get started!
Keyword
- Why is My FCMB App not Working/Opening
- Reasons Why Your FCMB App is not Working/Opening
- How to Fix First Bank App Problem
See similar bank: FCMB Mobile App: How to Download and Activate FCMB Bank App
Reasons Why Your FCMB App is not Working/Opening
There are many reasons why your FCMB mobile App may not work properly or open at all. Let’s take a look at various common reasons FCMB mobile app may not work:
Server Update and maintenance
Whenever FCMB is upgrading their bank app or doing any maintenance activities on the app, the app will not function well. It is either the app is not opening at all or it cannot perform any transaction.
Poor Internet Connection
Your FCMB mobile app will not function properly if your device does not have a strong internet connection. You will experience malfunctions such as failing transactions or pages not loading properly.
Compatibility issues with devices
FCMB mobile apps have different versions for different devices, if you download a higher or lower version for your device, it won’t work at all. You need to check for app compatibility.
Incorrect login credentials
If you input incorrect login details like password, username or the PIN, the FCMB app will not allow access to your account. You need to be sure of your Bank app login details to avoid suspension or ban.
Accumulated Cache/ Data issues
If you have been using your FCMB app for a long time, it would store cache/data within the app, which can lead to operational issues like slow loading rate and app not responding.
Suspended or Blocked Account
If FCMB has blocked or suspended your bank account, you will not have access to the account till the suspension is lifted. You can check with the FCMB support team to check if your bank account is still active.
How to Fix First Bank App Problem
If you encounter any of the problem above, here are possible solution to solve the issues of your FCMB app:
See Also: Access Bank Customer Care
Contact FCMB support Team
To solve issues such as server update/app maintenance, suspended/blocked account, you will need to contact FCMB customer care. You can reach them via their official mail, website, and their various verified social media pages. Beware of scammers with fake pages while using their social media pages
Clear App Cache/Data
If your FCMB app is malfunctioning, clear the app cache/data from your device setting. You can find these options by going to settings on your phone then click on Apps > click on the FCMB app > then Storage > then choose the option to Clear Cache or Clear Data.
Check internet connection
Make sure you have a stable connection when using your FCMB app. You can check your internet speed to know how stable your connection is. SWitch between different networks to check if the network persists.
Update your Access Mobile App
To check if your mobile app is updated, go to your play store on an android device or your App store on your IOS and search accessmore. You will see if there is a need for you to update your access mobile app.
Recheck your Login Details
Double check your username, password or PIN to avoid login failures. If you forget any of your login details, you can use the forgot password option on the app or contact the FCMB customer care via their official website, Email, or verified social media handles. Beware of scammers with similar pages or email addresses.
Download compatible version for your device
If you are downloading from your play store or app store, only apps that are compatible with your device will be available for download. But if you are downloading from untrusted sources, make sure you check the android version that the app works for, to avoid app malfunctioning.
See also: Why is My EcoBank App not Working/Opening?
FAQs on FCMB App
Why is my FCMB app slow?
Slow loading is due to network issues or outdated app versions. Check your network connection and update the app to the latest available version to solve this.
Why is my FCMB app showing blank screens?
Blank screen is a result of internet issues or app cache. Try clearing the app’s cache or reinstalling the app to fix the problem.
How do I download the FCMB app?
Visit the Android PlayStore or iOS Store. Download the “AccessMore” app. You can also download from FCMB official website.
How can I create my FCMB?
You can open FCMB account via the FCMB app, contact center, website or in the branch.
Why is my Fingerprint not working on my FCMB app?
Make sure that the biometric authentication is put on in the app settings. You can reinstall the app or update your device’s software if it doesn’t work after .
Summary
FCMB provides a mobile app for its customers to perform various banking transactions, including money transfers, airtime and data purchases, bill payments, and loan applications. However, users may experience issues with the app, such as it not opening or functioning properly. These problems can be due to server updates, poor internet connection, device compatibility issues, incorrect login details, accumulated cache/data, or a suspended/blocked account. Before heading to the bank, users should try to identify and solve the problem themselves.
To resolve these issues, users can contact FCMB’s support team for server updates or account suspensions, clear the app’s cache/data from their device settings, ensure a stable internet connection, and update the app to the latest version from the Play Store or App Store. It’s also important to double-check login details and download a compatible app version for the device. Following these steps can help users quickly get their FCMB app working again without the need for a bank visit.
Disclaimer:
There are several reasons why your first bank app might not work, we have only listed some few majors ones. Also, the solutions provided are general solutions and not really specific. Please contact the customer care for a quick and more specific solution if ours does not work
