How to Generate Fidelity Bank Token Code in 2025

How to Generate Fidelity Bank Token Code: With the way cyber threats and bank fraud are on the rise every single day, banks are looking for a way to secure their customers’ assets, and Fidelity Bank is not left behind. 

Like every other conventional bank, Fidelity Bank is looking for ways to improve the security of their customers’ banking activities. Aside from the general transfer PIN to perform transactions, Fidelity Banks have introduced a token code.

This token code is a unique, one time use pin/password that is only available to authorized account owners to perform various banking activities such as money transfer amidst others.

The general question from every account owner is how can they get the token?. The answer is right in this blog post. Just make sure you read this to the very end and do not miss or mix a word.

But before I show you how to generate Fidelity Bank tokens, you need to fully understand what an Fidelity Bank token is! Let’s quickly take a look at what is Fidelity Bank token

Keyword

1. How to Generate Fidelity Bank Token Code
2. What is Fidelity Bank Token Code
3. Types of Fidelity Bank Token
4. How to Activate Fidelity Bank Token
5. How to Generate Fidelity Bank Soft Token 
6. FAQs on Fidelity Bank token

What is Fidelity Bank Token Code?

The Fidelity Bank Token Code, or Fidelity Bank Token, is a tool from Fidelity Bank designed to make your online banking more secure. It’s a small device that generates a unique and temporary security code, also known as a “token code” or “one-time password” (OTP). You’ll need this code to complete certain transactions, especially those involving money transfers or sensitive actions on Fidelity Bank’s online or mobile banking platforms.

Whenever you start a transaction that needs extra security, the Fidelity Bank Token produces a unique code for you to enter. This code changes each time and is only valid for a short period, adding an extra layer of protection for your account.

See Also: How to generate zenith bank token using ussd

The Fidelity Bank Token boosts online banking security by adding a dynamic, time-sensitive element to the authentication process, making it tougher for unauthorized people to access your account and carry out fraudulent transactions.

In order to make things easier for its customers, Fidelity Banks provide two options to generate tokens. What do I mean by this? Let’s branch at various types of token

Types of Fidelity Bank Token

Like i said earlier, there are two types of tokens available:

1. Hard Token: This involves a physical device that generates a token whenever you need it. With this device, you can always produce tokens on demand. You can get this device from any Fidelity Bank branch near you.
2. Soft token: The Fidelity Bank Soft Token is a mobile app feature that generates secure one-time passwords (OTPs) for authorizing online transactions. It provides an added layer of security by producing unique, time-sensitive codes directly on your smartphone as SMS or email.

Requirements to Activate Fidelity Bank Token Code

If you want to activate your Fidelity Bank token, you must have the following requirement ready:

1. You must have an active account with Fidelity Bank
2. Your Fidelity Bank Debit Card
3. Fidelity Bank Token App
4. Hardware Token

You can start using your Fidelity Bank Token after activating

See Also:  Access Bank Customer Care

How to Generate Fidelity Bank Soft Token 

To use the soft token option:

1. Download and install “Fidelity Bank Token App” from your Play store on android or Apple store on IOS device
2. Register and follow on-screen procedure to start using the service

Now moving on to how to generate hard tokens!

How to Generate Fidelity Bank Hard Token

To use the hard token option: 

1. Go to the any Fidelity Bank branch with the requirements mentioned earlier
2. Request for “Token Form” from the customer support counter
3. Fill the form correctly and submit with the required information
4. After necessary review, you will  be notified once your account has been activated for Token Code.

Now you can keep your account safer with your token. 

FAQs on Fidelity Bank token

How do I get my Fidelity Bank token?

Fidelity Bank token is provided upon request at a branch or through your Relationship Officer.

How can I get Fidelity Bank token form?

The Fidelity Bank token application form is available at the Fidelity Bank branch via the customer service counter.

What is Fidelity Bank USSD?

*770# is the USSD banking solution that gives you access to  Fidelity Bank services with only your mobile phone.

How to get a Fidelity Bank token?

Please contact Fidelity TrueServe by Telephone: 0700 343 35489 or email: true.serve@fidelitybank.ng for more enquiries and to request for your token.

How to get fidelity bank otp code?

Simply log in to your account and request that the code be sent to an alternate number you have provided. If you don’t have an alternate number, select the Need Help? link to contact a Fidelity representative, who can help you get a code.

Summary

Fidelity Bank offers extra security for online banking with its Token Code system. The Fidelity Bank Token can be either a physical device (Hard Token) or a mobile app feature (Soft Token). It generates one-time passwords (OTPs) for transactions like money transfers. These passwords change every time and only work for a short period, making your account more secure. To activate a token, you need an Fidelity Bank account, Your Fidelity Bank Debit Card, Fidelity Bank Token App, Hardware Token

To get a Hard Token, go to an Fidelity Bank branch, fill out a Token Form. For a Soft Token, download the “Fidelity Bank Token app” from your phone’s app store and follow the setup steps. Both options help protect your account from unauthorized access and fraud.

If you have any question or complaints, please contact Fidelity Bank customer support team